At Wolfhound & Elk Limited we understand and respect how important your personal information is. As a result we make sure your privacy is protected when you use our site or communicate electronically with us.
This policy sets out how information about you is collected and used by Wolfhound & Elk strictly in accordance with all current data protection laws, including the EU2016/679 General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
The personal data you share with us will only be used for the specified purposes documented below and will never be shared with any third party.
Where we use the terms "W&E" “we” “us” “our” and “Wolfhound & Elk” we are specifically referring to Wolfhound & Elk Limited.
INFORMATION WE COLLECT ABOUT YOU
When you use the wolfhoundandelk.com website, engage with Wolfhound & Elk on Social Media, participate in competitions, or contact our customer care team, we may collect and process the following personal information about you:
- Information that you submit at time of registering to use our site, using guest checkout, shopping online, subscribing to any marketing material, contacting our customer care team or entering a competition.
-Information collected may include name, billing and delivery addresses, credit/debit card details, email address, and phone number. This information will be used to help to answer your queries, to process your order or to allow you to participate in competitions or to send marketing material which we think is relevant or interesting to you.
-Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data. We will also use your Internet Protocol (IP address) to collect traffic data. We will not use your IP address to identify you personally. This information may be used to present the website in the most effective manner for your browser or to administer the website and improve our services to you.
-If you use sign into our site, using Facebook or Google, you are granting permission to these third-party sites to share user details such as name, email address, gender, date of birth or location to enable you to sign in to Wolfhound & Elk.
- Engaging with Wolfhound & Elk content including “likes”, “retweets”, “reposts”, “shares”, may allow us to interact with you or access your accounts on social media. It may also involve you submitting a photo or video of you. We would encourage you to check the terms and conditions of the social media providers.
The nature of how we process your personal information will differ depending on purpose. If you have subscribed to marketing updates, your personal data can be withdrawn at any stage. Where you have shopped online, your data will be used to process your order. We will only pass on your personal information to third parties to facilitate the delivery of your order ( e.g. name and address and telephone number to distribution carriers). We share personal information with three separate third parties in order to complete your transaction:
1) Our eCommerce Platform Provider. We pass along information so that they may process card transactions, screen for fraud, and conduct other activities integral to running a website. In addressing fraud prevention, we may disclose your address details to them to check against various Fraud Prevention Schemes
2) Our Carriers. We pass along your information to our carriers so that they may deliver your order to you.
3) Transaction Partners: Information will be sent information for payment processing if you select that option during Checkout.
STORING THE PERSONAL DATA WE COLLECT
We take all steps necessary to ensure that information we collect is kept secure, confidential and stored on servers, hidden behind firewalls and always password protected.
YOUR RIGHTS TO YOUR PERSONAL DATA
You have the right to your personal data held. This means you have the right to:
- Access the personal information we hold about you at any time.
- Request that Wolfhound & Elk change or update out of date personal information which we hold about you.
- Have personal data we hold about you, deleted from all of our systems
- Receive a copy for personal data which we hold about you transmitted to another party
- Restrict the processing of any or all of your personal data
If you do request any of the above, Wolfhound & Elk reserves the right to verify your identity and request that you provide proof of identity.
You may wish to stop interacting or engaging with Wolfhound & Elk across any or all of our social media platforms. Please let us know if at all you wish to stop engaging.
MARKETING PREFERENCE DATA
If you have subscribed to receive marketing from Wolfhound & Elk, we will use your details to send you updates on Wolfhound & Elk products and services which we deem most relevant to you. You have the right to ask us not to process your personal details for such purposes and you can change your mind and ‘ opt-out’ of receiving marketing updates at any time.
Simply ‘unsubscribe’ at the bottom of any email which you receive.
If you have an account with us, log-on, select My Account, then Communication preferences, and change your preferences
Send us an email to, writing “unsubscribe” in the subject heading.
SALE OF THE BUSINESS
In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company, we reserve the right to transfer information (including your personal data) to a third party provided that the third party agrees to adhere to the terms of the Policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
WHAT ARE COOKIES?
If you don't wish to enable cookies, you'll still be able to browse the site and use it for research products. Most web browsers have cookies enabled, but have a look at the Managing Cookies section for help to turn them on should you need to.
Cookies can't harm your computer.
We don't store personally identifiable information such as credit card details in cookies we create. We use information gathered from cookies to make wolfhoundandelk.com better for you, for example, they help us to identify problems, fix errors and improve our page designs.
We also use the information from cookies to identify related products and products you may like based on what you have looked at whilst using wolfhoundandelk.com We also work with carefully chosen and monitored suppliers who may set cookies during your visit to wolfhoundandelk.com.
These cookies are used for re-marketing - this means they are used to show you advertisements for different products and services based on what you appear to be interested in. You can easily opt out of these cookies by going to the Network Advertising Initiative website. This link will open in a new window - we're not responsible for the content of external websites.
We're sharing this information with you to comply with recent European legislation, but more importantly to ensure that we’re honest, clear and upfront about your privacy when using our website.
For any communication in relation to any of the above please contact us by using the following e-mail address: firstname.lastname@example.org
This Policy was last updated: December 3rd, 2019